People complaining about others complaining and my state doesn’t even have this program. Why isn’t this particular program not getting on that. It’s been, what? 2 years since this has been launched and these cities are still the only ones that can get and use rewards? Everyone wants in on the program not only three places. I would love collecting points from this store. As for others that are complaint about the way the rewards system works, it’s like any other rewards. I don’t think you necessarily have to spend hundreds at a time to get to a certain amount of points, you collect them every time you got to BBW or order from them. I’m not sure what more are you expecting out of them. I heard that some people can get a free candle no thanks to this program. So the next time you complain about any and everything, just think that not everyone has this problem in their state/city and missing out on a lot. I have my online from this place and converted to the rewards program just in case if it makes it to my city which the looks of it, is gonna take a while.

Love the app and the ability to have the daily email coupons loaded into it for easy scanning at the . The ability to earn free items/rewards is a huge plus. I just wish the value was upped a little bit for more selection and the sale prices counted for these (the possibility of getting a candle with my reward when they are on sale would be nice). I would recommend putting in a points/purchase tracker in the app. Sometimes the cashier has scanned my rewards barcode but later I do not see the purchase counted/credited to my points. However, I have no way of ing this by opening the app since it just gives me my overall points, not a breakdown of each transaction. I also think the app should be used everywhere stores are available to make it fair for everyone. One last thing, even though I have loved using the app so far, I still enjoy getting coupons in the mail to use so I hope my app usage won’t start phasing out the mailer coupons for me.

For those people that are CRYING about not getting credit for their past purchases you guys need to calm down and relax! If you chose to buy their products, that's all on you and not them! This rewards program is only convenient for those who spend a lot of money on their products on a regular basis. Even then, with all that money that they're spending I'm sure a little $14 gift, that they receive every time they spend $100, doesn't really mean anything to them when they're spending that much to begin with! (It's just a little thank you from the company, THATS IT!) It's better late than never honestly. They could have easily made the app like any other regular app, without a rewards program, and maybe that way people wouldn't of been crying as much! And to be honest, it's not like you'll be receiving a Range Rover with all the credit that you'll be getting from buying my their products! LOL

I ed this app about a year ago and got a free full-sized lotion with a purchase. I haven’t had the chance to go back to a B&BW until this past week and was pleasantly surprised at how easy it still is to use the app. I was worried my purchase didn’t go through, but then the points showed up and I realize there is a little disclaimer that says it can take up to 72 hours for points to appear. I’m not much of a scented soap person, but there is family coming for the holidays and I know they’ll appreciate it. I will be going back all the time thanks to this app and the fact that I moved to the middle of nowhere where there happens to be an outlet mall with a B&BW (talk about jackpot! I got a ton of $2 pumpkin scented soaps). Anyways, I am so happy with my purchases and this app because I would have bought the other stuff without the app anyhow. The app just makes it more fun.